We carefully inspect every order before dispatch. If you receive an item that is damaged, defective, or different from what you ordered, please contact Tranzea within 24 hours of delivery.

Please provide your order number and clear photos/videos of the received item and packaging so our team can review the issue and assist you with the appropriate exchange or resolution.

Items damaged after delivery due to use or mishandling may not qualify for an exchange.

Tranzea — Everyday Luxe, Distinctly Yours.