Warrenty polices

Tranzea Warranty Policy

At Tranzea, our jewellery and fashion accessories are designed with care and attention to detail. However, our products are not covered by a warranty.

No Warranty

Tranzea does not provide a warranty against damage, wear, discoloration, scratches, breakage, tarnishing, or other changes that may occur after the product has been received.

The condition and longevity of a product can vary depending on usage, handling, storage, exposure to moisture, chemicals, perfumes, cosmetics, and other environmental factors.

Product Care

To help maintain the appearance of your Tranzea jewellery:

  • Keep jewellery away from water and excessive moisture.

  • Avoid direct contact with perfumes, sprays, lotions, and cosmetics.

  • Remove jewellery before bathing, swimming, exercising, or sleeping.

  • Store pieces separately in a dry, clean place when not in use.

  • Handle jewellery carefully to avoid scratches, bending, or accidental damage.

Damaged or Wrong Items on Delivery

This no-warranty policy does not affect claims for an item that arrives damaged, defective, or different from the item ordered. Such issues must be reported to Tranzea within 24 hours of delivery and may be reviewed according to our Damaged or Wrong Item Policy.

By purchasing from Tranzea, you acknowledge that our products are not covered by a product warranty and that their condition over time depends significantly on proper use and care.

Tranzea
Everyday Luxe, Distinctly Yours.